What to print: All of this information can be found on “My Profile”. Log in and click “view your trip” then select the “Details” tab at the top of the page. Scroll down to the Important documents section and print your: E-ticket, The S-Trip! Code, and Insurance card
The S-Trip! Code: must be signed, and signed by a parent if you are under 18 at the time of travel. The Trip Leader will collect this at the airport.
Insurance Card: Will have your policy number and Insurance phone number on it. This is your proof of purchase.
E-ticket: Your e-ticket is very important as it will have a reservation code on it that you will need at the airport to check-in and print your boarding passes. The information about baggage and the airline is usually attached to your e-ticket.
The e-ticket and insurance card will be available for you to print on your My Profile about 1-2 weeks prior to your trip departure. Print out your documents from the 'Documents' section of My Profile.
You will also need to bring your valid passport!
Missing E-ticket: If your entire group has received their ticket and its less than a week before departure, please contact us to advise.
Name correction: It is the passenger's responsibility to provide us with the correct information prior to the deadline. There will be a fee of $150.00 to correct the name on your e-ticket if you did not provide the correct information.
It is the passenger's responsibility to check the ticket as soon as they receive it to ensure that they have provided us with the correct name and date of birth that matches what is listed on their passport.
Within 72 hours prior to departure the cost of the name correction is subject to change as per the airlines fee.