We are always looking for feedback surrounding our trips. If you have something to say about your S-Trip!, please email us at email@example.com and we will make sure it is seen by the appropriate people. Your feedback is always appreciated!
Post destination complaints: In destination passengers should contact their tour representative and representatives of suppliers immediately for assistance to remedy any problem without delay. If a problem cannot be solved, please forward the specifics of the incident in writing to S-Trip! within ten  days after returning from the trip. Failing to do so will preclude a passenger from pursuing a claim.
If complaints are in relation to the airline or tour operator, complaints should be sent directly to the customer service department using the online form located on the airline/tour operator website. You will require the confirmation number located on your e-ticket to complete this process.