Our programs have many different levels of Trip Leaders that provide support on all programs from start to finish. There is a lot of great information below to help you out.
We have identified the top 11 myths and misconceptions around S-Trip!
Where do our Trip Leaders come from?
The S-Trip! Leaders come from a wide and eclectic background but all believe that working with youth and helping them travel and explore other places is the best job in the world. Our Trip Leaders range in age and all are available throughout the trip to the passengers for support, guidance, suggestions and assistance.
Trip Leaders on destination must undergo background checks and a comprehensive training program before they are assigned to a destination. Our senior Trip Leaders have been to the destination on numerous occasions and are very familiar with the programs, destinations, hotels and tour partners to ensure that the group has the best experience possible.
What is the Trip Leader/student ratio?
On our programs we aim for no worse than a 1-25 ratio for our Trip Leaders. These are the ones on the program to run the events, make sure everyone is having fun and is safe, and interact daily with travelers (think of a camp counsellor).
What other Trip Leaders roles are there?
Beyond the Trip Leader there is a network of other Trip Leaders to help make sure the program runs without issues. This includes hotel managers, S-Trip! destination managers, S-Trip! event staff, Security, S-Trip! Trip Enhancers and others to support the Trip Leaders. Back in our head office we offer a 24 hr support number for parents to call in an emergency.
Where/when does staffing start?
Our Trip Leaders will meet the group at the international airport gateway listed on their profile. They will be waiting in full uniform to meet the group and help them with check in, customs and immigration and will be on the flight with them to their destination.*
*(Please note that this is for international flights, domestic flights may not be staffed).
How does staffing work in destination?
Upon arrival the Trip Leaders transfer with them to the hotel and hold a welcome meeting where the code of conduct is reviewed along with the trip itinerary, emergency procedures, notes and other issues relevant to the program, hotel or destination.
Trip Leaders will be around at the dedicated S-Trip! info desk during the daytime, as well as patrolling the hotel, pool, beach and other areas day and part of the night ensuring that students are safe and having an enjoyable trip.
For more information on our staffing and supervision check out at www.s-trip.com/staff